Adanax Privacy Policy

 

 

 

Last Updated: January 1, 2026

Adanax Digital, operating as Adanax AI (“Adanax,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our websites, software platform, and services (collectively, the “Services”).

Business Address:
1070 Montgomery Road, Altamonte Springs, FL 32714, Suite #2399, United States

By accessing or using the Adanax website or platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, secure, and improve our Services.

1.1 Information You Provide Voluntarily

You may provide personal information when you:

  • Create an account or onboard to the platform

  • Request demos, consultations, or services

  • Submit forms or communicate with us

  • Upload data, contacts, or content into the platform

  • Make payments or billing inquiries

This information may include:

  • Name

  • Email address

  • Phone number

  • Business details

  • Login credentials

  • Payment or billing information

1.2 Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Access times and referring URLs

  • Usage data and interaction logs

This data is used for security, analytics, system optimization, and performance monitoring.

2. Use of Information

We use collected information to:

  • Provide and operate the Adanax AI platform

  • Authenticate users and manage accounts

  • Deliver transactional, service, and support communications

  • Process payments and billing

  • Improve product performance and user experience

  • Comply with legal and regulatory requirements

  • Detect, prevent, and mitigate fraud or abuse

3. Sharing of Information

Adanax AI does not sell, rent, or lease personal data.

We may share information with trusted third-party service providers solely to:

  • Operate infrastructure and hosting

  • Deliver communications

  • Process payments

  • Provide customer support

  • Perform analytics and security monitoring

All partners are contractually obligated to maintain confidentiality and data protection standards.

SMS-Specific Protection

Mobile phone numbers collected for SMS communications are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

4. SMS & Text Message Communications (A2P / 10DLC Compliance)

By providing your mobile number, you expressly consent to receive SMS or MMS messages from Adanax AI, which may include:

  • Account notifications

  • Security alerts

  • System updates

  • Transactional or service-related messages

  • Promotional communications (where applicable)

Message frequency may vary. Message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact privacy@adanax.com.

Consent to receive SMS messages is not a condition of purchase.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember preferences and session states

  • Improve usability and performance

  • Analyze traffic and platform usage

You may disable cookies via browser settings; however, some features may not function correctly.

6. Analytics & Behavioral Tracking

We may analyze aggregated, anonymized usage data to understand trends, optimize features, and improve the platform. This data does not identify individual users.

7. Data Retention & Security

We retain personal data only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or disclosure.

8. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Restrict or object to processing

Requests can be submitted to privacy@adanax.com.
We will respond in accordance with applicable laws.

9. Data Deletion Requests

Upon verified request, we will:

  • Delete personal data from our systems, unless retention is required by law

  • Instruct applicable service providers to do the same

Exceptions include data required to:

  • Complete transactions

  • Prevent fraud or abuse

  • Comply with legal obligations

10. Children’s Privacy

Adanax does not knowingly collect personal information from children under 13 years of age. If you believe a child has provided personal data, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage reviewing their policies separately.

12. Email Communications

We may send transactional and promotional emails. You may unsubscribe from marketing emails at any time via the unsubscribe link or by contacting privacy@adanax.com.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

  • Website notices

  • Email to the primary account contact

The “Last Updated” date reflects the most recent revision.

14. Contact Information

For questions, concerns, or data requests:

Email: privacy@adanax.com
Phone: +1 (407) 710-5832
Mailing Address:
Adanax Digital, LLC (Adanax AI)
1070 Montgomery Road
Altamonte Springs, FL 32714, Suite #2399
United States